Jeff Cunningham
Director of Education Systems
Department of Agriculture and Resource, University of Maryland
College Park, MD

 

What is the quality you most admire in a zero client? Strong, but silent…
What do you think is the lowest depth of despair for an IT manager? Ping result: Destination host unreachable.
What word or expression do you most overuse? Umm, let me think, umm, umm….
If you could turn anything into a zero client, what would you choose and why? My house needs way too many of my weekend hours for maintenance.
What do you like most about not having to support PCs? Minimized face time with those annoying end users

Jeff Cunningham is an Information Services Manager with 25 years invested in technology for higher education, specifically at the University of Maryland’s Department of Agricultural and Resource Economics. His expertise runs the gamut of specialized applications for education and their hardware and infrastructure demands to the latest in virtualization technology. By replacing PCs in the computer labs with Pano Logic, Jeff nearly eliminated support and maintenance visits. Jeff also moved faculty onto Pano Logic virtual desktops and set them up with Pano Remote so they could access their desktops from their home computers, reducing the need for dual licenses for specialized software. Jeff is an avid reader and runner in his off time. 

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Supporting a network with additional faculty, staff and student PC support demands for both work and personal computers was draining his two-person IT staff so Jeff Cunningham turned to Pano Logic. Jeff cut his energy costs in the computer labs by replacing PCs with the power-sipping Pano Devices, which draw less than 5 watts, connecting to Pano Logic virtual desktops, which slashed the amount of time spent on support and maintenance. Faculty members requiring specialized math and statistics software can now access the applications on their virtual desktop from home, saving on licensing costs.  Read More

Paul Desjardins
Systems Architect
City of Denton, Texas

 

What is the quality you most admire in a zero client? Zero configuration – the client gets dropped on the desk, plugged in, and it works.
What do you think is the lowest depth of despair for an IT manager? Having to work.
What word or expression do you most overuse? Basically.
If you could turn anything into a zero client, what would you choose and why? My wife – so  she wouldn’t be high maintenance.
What do you like most about not having to support PCs? Not having to support PCs. In seriousness, the deployment of the physical machine and building an image on it is the most time consuming and annoying. 

Paul Desjardins is a Systems Architect who has worked in the IT industry for the past 12 years in various areas such as PC solutions development, IT training, help desk support, and backend systems architecture. He’s creating innovative solutions to meet unique demands, stay on the cutting edge of technology, and also implement cost saving ideas. Paul is now working in local government, implementing new solutions that reduce costs and foster a more productive environment that ultimately benefits local citizens. He drove the dramatic consolidation of the city’s servers by implementing server virtualization. And with Pano Logic, Paul is improving worker productivity for field employees and police patrol officers by expanding remote connectivity while slashing computing costs by eliminating costly PC refresh cycles. In his off time, Paul likes to spend time with his wife and two sons, indulge in his love of cars, which includes the occasional turn around the race track, and listening to music or watching movies. 

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Facing a costly PC refresh for the police department’s on-board PCs in the police cruisers, Paul Desjardins deployed Pano Logic instead and brought about huge improvements in police productivity. He stripped down the existing units and set up patrol officers with Pano Remote, a secure flash drive loaded with an application that enables any Internet-enabled PC to access the user’s virtual desktop. As a result, police officers are able to access more information from the field as well as work on and submit incident reports from anywhere. The mobility of Pano Logic has also been a huge hit with the City Manager and other department heads.  Read More

Andrew Fuss
Manager of Technology and Engineering
CharterCARE Health Partners
Providence, RI

 

What is the quality you most admire in a zero client? It is simple!
What do you think is the lowest depth of despair for an IT manager? Having your employees ask for MORE VMs every day.
What word or expression do you most overuse? I made up my own for IM….instead of “nice” I type “noice”.
If you could turn anything into a zero client, what would you choose and why? My Keurig coffee maker.  Everything I need in life would be in one spot.
What do you like most about not having to support PCs? Our desktop group can work from home on nights and weekends.

Andrew Fuss is a Manager of Technology and Engineering who has nearly two decades of experience working with technology, beginning as an IBM Series 1 mainframe administrator. At CharterCARE Health Partners, he’s implemented technologies that streamline the hospital’s business operations and have an added benefit of reducing the organization’s bottom line. Andrew adopted Pano Logic as part of a broad expansion in the hospital’s technology infrastructure. It’s anticipated to increase by 30 percent, but Andrew must maintain his current 14-person staff and is looking to Pano Logic to save time and cut costs. In his off time, Andrew enjoys attending baseball games with his sons and riding his motorcycle when the weather is nice.

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CharterCARE Health Partners replaced 75 PCs throughout the hospital including patient care and administrative offices, helping to dramatically reduce computing support and maintenance costs. This has helped the hospital IT staff to manage a 30 percent increase in the size of its overall infrastructure without hiring additional team members. And thanks to Pano Remote, a secure USB device that enables any Internet-enabled PC to access the user’s virtual desktop, hospital employees have enjoyed a tremendous boost in productivity.  Read More

Michael Goodman
Vice President and Director of Information Technology
Crescent State Bank
Cary, NC

What is the quality you most admire in a zero client? They’re fingerprint- and smudge-proof. 
What do you think is the lowest depth of despair for an IT manager? To read any of the “dummy” books.
What word or expression do you most overuse? What the deuce?
If you could turn anything into a zero client, what would you choose and why? My girlfriend, that way she would be cheap, energy efficient and I could upgrade with ease!!
What do you like most about not having to support PCs? Easy – not having to support PCs!!

Michael Goodman is a veteran solutions-oriented technical leader with 16 years experience directing the demands and challenges of complex projects, developing innovative systems and empowering businesses to use technology to their advantage as it relates to cost savings/avoidance. At Crescent State Bank, he’s implemented technologies that streamline business operations and have an added benefit of reducing the company’s bottom line. His deployment of Pano Logic has cut down IT support time and slashed branch computing costs. In his off time, Michael is an avid snowboarder and has spent time snowboarding all over the United States as well as the French Alps. He also enjoys whitewater kayaking, surfing and kite boarding.

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Charged with upgrading the Crescent State Bank’s technology with cost-saving new technologies, Michael began replacing PCs in his branches with Pano Logic virtual desktops and slashed the cost of computing by 60 percent. Taking just two hours to deploy per branch, Pano Logic significantly speeds the bank's ability to roll out new branches during strategic expansions. Says Michael, "Supporting PCs is a thing of the past."  Read More

Tony Lux
Purveyor of Technology
Boulevard Brewing Company
Kansas City, MO.

 

What is the quality you most admire in a zero client? I love the way it looks when I wake up next to it. No makeup necessary. Oh wait, you said zero client.  
What do you think is the lowest depth of despair for an IT manager? "Uh, that power cord wasn't in all the way. Oops, my bad."
What word or expression do you most overuse? Whatcha’ talkin’ bout Willis?
If you could turn anything into a zero client, what would you choose and why? My golf putter. Oh wait, I have one of those now?  
What do you like most about not having to support PCs? I get to drink more wonderful Boulevard beer.  

Tony Lux holds one of the coolest titles in IT as Purveyor of Technology at Boulevard Brewing Company. He’s a veteran, hands-on IT manager with 17 years experience deploying new solutions that streamline production, boost the bottom line and create greater operational efficiencies. Under his stewardship, Boulevard has been transformed into a cutting-edge manufacturing facility, producing 140,000 barrels a year. By replacing PC workstations in the brewery with Pano Logic, Tony was able to end operational failures related to computer breakdowns and expand computing access points so brewery workers can access the system from virtually anywhere. When he’s not working, Tony enjoys spending time with family, traveling and putting his pilot’s license to use in the air. 

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This Kansas City, Missouri craft brewery picked Pano Logic zero clients to replace problematic PC workstations that periodically froze, causing ingredients to stall in place and sour, creating significant production losses. The low cost of Pano Logic also enables Tony to more than quadruple computing access points throughout the brewery so workers could access the brewery control systems from virtually anywhere, improving worker productivity.  Read More