Contents of the Starter Kit

The Pano System Starter Kit includes the following:

• Four (4) black (G2) Pano Zero Clients with power adapters
• One (1) Pano Remote USB Key
• One (1) Dual Monitor cable to connect a second DVI monitor
• Download credentials for Pano System and Pano Remote software from our download.panologic.com website
• Sixty (60) days (from date of sale) Premium Support Subscription
• One year of Maintenance providing all software updates
• Continuing access to online Basic Support resources

Online Help and Documentation for Pano Logic Products

In addition to these online instructions for the Starter Kit, the following online help resources are available:

• Getting Started Guide for Pano System for help getting your starter kit up and running on any of the virtualization platforms we support.
• General help and product documentation for the Pano System: help.panologic.com
• Pano System deployment instructions:  help.panologic.com/go
• Pano Remote/Gateway installation: help.panologic.com/panoremote

Each Starter Kit includes a 60 day Premium Support Subscription providing direct access to Customer Support via online, email or phone - and one year of Maintenance providing access to all software updates and upgrades.

The Pano Logic Customer Center allows you to contact our support staff, open a support case, or search the troubleshooting knowledgebase.  Technical Support Engineers are available from 6 am to 5 pm (Pacific Time), Monday through Friday, excluding holidays.  To login or register at the new Customer Center, please click on the button below.

Sample Materials available for download for the Starter Kit

The online help for the Starter Kit includes sample materials to help you quickly install and evaluate the Pano System - these sample materials include:

A Sample Test Plan (as a Microsoft Word 97-2010 RTF file) to help document your installation and evaluation - it describes the target user scenarios and workloads (or Use Cases) being tested as well as the server, software and infrastructure configurations used.

A Sample Use Case (as a Microsoft Word 97-2010 RTF file) is provided to serve as a template to ensure that your evaluation will closely match the configurations and workloads of future VDI production deployments.  The use cases can also help when later setting up DVMs and data center infrastructure for your VDI deployments. 

A VDI Business Case Model (supplied as a Microsoft Excel xls file) that calculates the overall CapEx and OpEx financial benefits of deploying VDI, along with the environmental impact.  We also provide a detailed TCO Model to help you calculate OPEX savings and prepare detailed reports along with determining the optimal server and storage configurations for your VDI deployment plans.

Downloading Pano System Software

The current versions of the Pano System Appliance (containing Pano Controller and Pano Maestro) virtual machine and the Pano Direct Service can be downloaded from download.panologic.com. Other optional software downloads like the Pano Gateway software can also be found at our download website by clicking on the button below:

Access credentials to the download website should have been included in your Pano Zero Client packaging - if you need replacement credentials please contact Pano Logic Customer Support at support@panologic.com.