Features of the Pano System supporting virtual desktops for the hospitality, gaming and tourism companies:
- Highly durable Pano zero clients don't require moving parts or air circulation for cooling providing longer life spans, low risk of equipment theft, and greater reliability in difficult environments like casinos, kitchens, and services areas
- Remote trouble-shooting and problem resolution eliminate need to travel to remote facilities or into guest rooms for on-site support calls, improving both help desk productivity and reducing service downtime.
- Native Windows desktop support helps workers become productive more quickly than on complex thin client systems, reducing the impact of staff turnover.
- Peripheral lock-down allows locally connected USB peripherals to be disabled, preventing users from copying confidential financial records to removable storage and aiding in compliance with payment card regulations.
Benefits from Pano System virtual desktops for the hospitality and tourism industries include:
- Highly reliable - configuration-free Pano Zero Clients keep working in environments that cause PCs to fail, lowering costs, reducing downtime and safe-guarding guest satisfaction. And compact zero client hardware doesn't provide any opportunity for hardware or component theft.
- Data secure in central services - storage- and CPU-free Pano Zero Clients keep all processing and data in data center servers, preventing data leakage and privacy breaches from malware, cyber-crime and equipment theft.
- Productivity-enhancing - freedom from productivity-sapping on-site visits for every break-fix cycle let you keep administrative and guest services workstations up and running around the clock.
Pano System zero client virtual desktop help hospitality and tourism companies ensure compliance with the following regulations and guidelines:
- Gaming Regulations - state regulations covering the oversight and control of financial records in gaming establishments.
- Billing - Payment Card Industry Data Security Standards (PCI DSS) information security standards for patient billing credit card records.
- Financial/Governance - Sarbanes–Oxley Act of 2002 (SOX) for financial and business records of publicly traded firms.
Chumash Casino Resort was facing equipment and support costs along with an environment that created premature failures in traditional PCs. And travel time to a new remote facility for end user support was draining IT resources. Moving to Pano System virtual desktops and zero clients cut the time IT spent setting up individual users from six hours to 30 minutes and enabled IT staff to manage all users from their own offices, eliminating most support visits to the new facility. IT expects to save $1,475 for every user switched from a PC to a Pano Device. Moving to Panos also reduced the time spent managing and supporting users by a third and more than doubled the life span for workstations on the gaming floor. Read More