Features of Pano System virtual desktops for local, state, and federal government organizations include:
- Easy provisioning and management allows rapid deployment of new users and workstations, reducing staff downtime in the event of a desktop corruption and getting new users up and working faster. Virtual desktop templates also speed the deployment and enforcement of standard desktop configurations and policies..
- Remote trouble-shooting and problem resolution eliminate need to travel to remote government offices for on-site support calls, improving both help desk productivity and reducing employee downtime.
- Pano System security features for both Pano Zero Clients and Pano Remote keys allows IT staff to apply security policies, monitor, and remotely disable any Pano client, providing a degree of access oversight and control that is virtually impossible with PCs and laptops.
- Simple and secure remote access via Pano Remote and Pano Gateway, using the well-established and widely used SSL encryption protocol to securely access virtual desktops from remote offices and field work sites without costly and complex VPN hardware and software.
Benefits from Pano System virtual desktops for local, state, and federal government organizations include:
- Improved access and service for citizens, reduced downtime for staff from shorter turn-around of break-fix cycles, and faster provisioning of new desktop.
- Increased productivity for IT staff, letting you support more users and workstations with fewer staff and reduced downtime for staff and citizen access from shorter turn-around of break-fix cycles and faster provisioning of new desktops.
- More efficient remote location support for distributed government offices, library branches, and even remote users like police and firefighters to ensure that government workers can reach critical information and computing resources.
- Lower costs and better return on investment of taxpayer funds from lower TCO of desktop computing and more reliable access to government resources.
Pano System zero client virtual desktop help local, state, and federal government organizations ensure their own compliance with the following regulations and guidelines:
- FISMA - Federal Information Security Management Act, requiring federal agencies to develop, document and implement agency-wide information security systems.
- PCI - Payment Card Industry Data Security Standards defines information security standards for enterprise hardware, software, processes and policies to protect for client billing credit card records.
- Records Retention - internal agency polices for records retention, archiving and destruction supported by storage-free Pano Zero Clients, ensuring that no local or off-site copies of records exist outside of records retention policy enforcement.
- Department of Defense Directive 8100.2, protecting DoD computer networks from the security vulnerabilities introduced via wireless networks.
Laura Peabody, CIO for the City of Walnut Creek, Calif., had less than a month to transform a training room with aging or defunct PCs into a community budget forum. Deploying Pano virtual desktops saved the city as much as 100 hours of IT staff time annually on support and maintenance while slashed $2,000 in up-front equipment costs cutting the time it took to configure training and community input facilities from three days to just one hour. Read More
Facing a costly refresh for the laptops installed in the police department’s cruisers, Paul Desjardins, Systems Architect for the City of Denton, Texas, deployed Pano Logic virtual desktops instead and brought about huge improvements in police productivity. He stripped down the existing vehicle and staff laptops rather than replacing them, and used Pano Remote keys to provide remote access to Pano virtual desktops. As a result, police officers and facilities managers working in the field have better access to critical information and complete paperwork that had previously had them stuck back at their desks after their shifts had ended. Using Pano virtual desktops also freed the IT staff having to refresh and troubleshoot fleets of laptops that could be just about anywhere in the 62 square mile city. The versatility and simplicity of Pano Logic’s technology has also been a huge hit with Denton’s city manager and other department heads. Read More Video of City of Denton, TX
The City of Staunton experienced a steady increase in foot traffic at the library throughout 2009, but the facility’s aging and problem-plagued PCs were unable to keep up with demand. Spending several hours a week fixing software problems and replacing parts was becoming an endless nightmare. Pano Logic enabled the City of Staunton to eliminate time-consuming maintenance with such cost savings that it doubled its computing environment. Read More Video of City of Staunton, VA
Video of Westmoreland County
Government organizations from federal to state to local all share two key goals - maintain appropriate levels of data security while still providing appropriate access to both workers and citizens, even during times of crisis.