Efficiency & Productivity for IT Staff

Pano System virtual desktops can help you overcome the growing total cost of ownership for delivering and supporting desktop computing, easily delivering improved productivity and efficiency in a number of areas:

  • Less Wasted Time – physical visits by IT staff to user offices and remote locations are eliminated, letting you provision new users and resolve trouble tickets without ever leaving the data center.  Almost any operation on the desktop virtual machine can be performed without leaving your desk, whether it involves installing applications or increasing hardware resources.
  • Easier Toubleshooting and Recovery – IT staff can log into the user's virtual machine and get exactly the same view as the user, speeding troubleshooting and problem resolution.  And if a malware infection or a corrupted operating system or application program is the source of the problem, a new desktop virtual machine can simply be reprovisioned from a template or recovered from a backup image, eliminating hours of needless work to manually correct problems or reconstruct a desktop PC.
  • Higher Hardware Utilization – PCs typically only use a small fraction of their peak processing capacity meaning that a huge number of CPU cycles, RAM capacity, and local hard disk storage goes unused – consolidating those desktops onto shared server hardware gives users more cost-effective peak computing resources with much greater utilization levels overall.
  • Faster Upgrades – increasing the hardware or storage resources allocated to a user becomes a simple configuration change to the desktop virtual machine, without any need to go onsite or ship a computer back and forth for upgrading.  And software installations and upgrades are performed only on the server, ensuring that they can be reliably completed without interrupting users.
  • Greater Reliability – compared to commodity desktop PC hardware, well-managed server systems have far greater reliability.  Not only does this result in fewer hardware failures, but the failed component is often automatically replaced, such as by a hot spare in a RAID storage array.  Unlike catostrophic endpoint failures in traditional PCs, such as a dead PC hard drive, failure and replacement of centralized hardware in the data center typically result in little or no user downtime.

The Pano System allows IT staff to deliver an entirely new level of service - one where formerly catastrophic events like PC hardware failures, stolen or lost disk drives, malware infections, and operating system corruptions are eliminated or easily contained.  And when there is a problem, users can be back up and running in minutes, not days.